Inclusive design gives benefits to more people than you might first think.
The knock-on effect of designing with inclusiveness and accessibility is nearly everyone benefits. We often mistakenly assume the number of people who would benefit from improved inclusiveness and accessibility is small – those with permanent disabilities such as loss of limbs or visually impaired.
Microsoft state that exclusion can take place for many reasons. They categorise these exclusions into three groups: permanent, temporary and situational.
For example, for sight: Permanent: a user might be blind from birth Temporary: eye issues such as cataracts Situational: a distracted driver
By improving the experience for the first, you improve the experience for all users.